Tick-box consultation damages trust and wastes resources.
Negative news stories.
Projects that stall or fall over.
Frustrated or disengaged staff.
Become a collaborative organisation, trusted by your community
Our mission is to change the way organisations work with their communities
Create more impactful services and systems by involving your community in discussions, decisions and actions.
When your community trusts you, you’ll see fewer complaints and fewer delays. Opportunities will start to fall into place.
The transition from discussion to action is tough. But we’ll help you feel confident about your next steps with your community.
An approved All of Government Consultancy Services solution
An approved supplier with the Regional Business Partner Network
Meet with our team for a connection and discovery call. Together we can explore your goals and situation.
We’ll send you a summary of your situation, along with a proposal with options for you to consider.
Once you’ve chosen your option, you’ll join us for a project launch meeting to get things started.
“Wellington City Council values the experience and independence that Business Lab brings to the process of community building. They enable conversations and direction setting that would otherwise not happen or be muddied by past tensions and different needs.”
- Phil Becker, Business Relations Manager, Wellington City Council
“I loved the speed of the process. I’ve been in so many planning processes that take forever but this just had a natural momentum about it.”
- Sarah Yarrow, Trustee, Nelson Festivals Trust
“I was definitely concerned about the idea of a virtual partnership hui. But the way the Business Lab team facilitated using a range of interactive features meant we had a really rich discussion. It was so great to see what you could achieve online with some careful thought put into it.”
- Rachel Turner, Manager, Auckland Council
“We wouldn’t be where we are now without your flexibility, that was a definite strength. Your ability to listen to feedback and respond productively was really important. Otherwise the whole thing could easily have fallen over.”
- Judd Baker, Advisor, ACC