Tick-box consultation damages trust and wastes resources.

  • Negative news stories.

  • Projects that stall or fall over.

  • Frustrated or disengaged staff.

Communities today are demanding more involvement in discussions, decisions and actions.

But you may be worried about loud and angry voices dominating. Concerned about tight budgets and timeframes. Or feeling the pressure to 'get this right'.

 
 
 

We’re Here To Help You Build Trust With Your Community

 

Increase Your Impact

Create more impactful services and systems by involving your community in discussions, decisions and actions.

Top of the South Youth Hui in Blenheim
 

Reduce Costs and Complaints

When your community trusts you, you’ll see fewer complaints and fewer delays. Opportunities will start to fall into place.

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Feel Confident About Next Steps

The transition from discussion to action is tough. But we’ll help you feel confident about your next steps with your community.

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An approved supplier with the Regional Business Partner Network

 

Working with Business Lab is Easy

 
 
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1. Book A Meeting

Meet with our team for a connection and discovery call. Together we can explore your goals and situation.

 
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2. Receive Your Tailored Proposal

We’ll send you a summary of your situation, along with a proposal with options for you to consider.

 
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3. Start Collaborating

Once you’ve chosen your option, you’ll join us for a project launch meeting to get things started.

Testimonials
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“Wellington City Council values the experience and independence that Business Lab brings to the process of community building. They enable conversations and direction setting that would otherwise not happen or be muddied by past tensions and different needs.”

- Phil Becker, Business Relations Manager, Wellington City Council

Sarah, Arts Festival

“I loved the speed of the process. I’ve been in so many planning processes that take forever but this just had a natural momentum about it.”

- Sarah Yarrow, Trustee, Nelson Festivals Trust

Rachel Turner, Auckland Council

“I was definitely concerned about the idea of a virtual partnership hui. But the way the Business Lab team facilitated using a range of interactive features meant we had a really rich discussion. It was so great to see what you could achieve online with some careful thought put into it.”

- Rachel Turner, Manager, Auckland Council

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“We wouldn’t be where we are now without your flexibility, that was a definite strength. Your ability to listen to feedback and respond productively was really important. Otherwise the whole thing could easily have fallen over.”

- Judd Baker, Advisor, ACC

Patrick from Auckland Council

“We are often finding ourselves thinking ‘ok so what would the Business Lab team be advising here…’! The co-design group has been very active, which is great, and we’re working hard on the next stages of implementation.”

- Patrick Gifford, Team Leader, Auckland Council

 

Building Trust and Collaborating With